Due to structural change and stricter laws on working hours, veterinary companies - especially in the emergency service - have come under severe pressure. The consequences are stressed and frustrated patients and staff, long waiting times and inefficient procedures.
We at Dr. SAM relieve your veterinary business free of charge during your emergency service or outside your opening hours. Our goal is to improve the overall quality of veterinary care in Germany through a centralized veterinary system that is available to patient owners daily via telephone and video call.
Dr. SAM will answer calls received outside your office hours and make an initial assessment of the case.
In the case of minor complaints or general health issues, we can advise patient owners and thus distinguish and filter out acute emergencies.
After the forwarded calls you will receive all anamnesis data of your patients for your files.
Dr. SAM provides the necessary system, takes care of the routing and manages the incoming calls.
Every veterinary service works differently - therefore Dr. SAM offers you an individual solution for your emergency service system or your times of absence! No obligations, no running times! Test the cooperation with us without obligation and form your own opinion.