Second opinions (on blood counts, x-rays, etc.) as well as special consultations(e.g. nutritional advice for various triggers such as allergies/intolerances) are not included in the VideoVet Flat. Due to the new GoT, these are defined as special services. Please contact us in the chat.
You are interested in another consulting service?
VideoVet allows you to contact a qualified veterinarian at any time. In the chat or video call we can help you quickly and easily.
Through the VideoVet we can avoid a visit to the vet in about 70% of all cases. So we save your pelt nose a lot of stress and you costs.
With Dr. SAM VideoVet, you have a professional at your side for small and large concerns. The VideoVet scores particularly well in terms of accessibility, flexibility, the issue of stress, the connection and the expertise of the veterinarians. Learn more here.
Our team is there for you every day from 9.00 to 21.00. Ki can advise you around the clock. Wherever you need us!
With us, you don't need any appointments, we are completely focused on you and are there for you when and where you need us. You contact us in the chat and tell us what is bothering you.
The trip to the vet is always associated with stress for your furry friend. Because we can advise you at home and your pet is in the familiar environment, you save your darling a lot of stress.
Unlike Google search, with us you are dealing with professionals. From the veterinary assistants to our veterinarians, with us you get expert help!
Our VideoVet is affordable! Cost should not really matter for health, but with us you get a professional assessment of the situation at an excellent price. With less stress, without an appointment and even when the local practice is already closed.
With Dr. SAM VideoVet, you have a professional at your side for small and large concerns. The VideoVet scores particularly well in terms of accessibility, flexibility, the issue of stress, the connection and the expertise of the veterinarians. Learn more here.
Our team is there for you every day from 8:00 to 24:00. Everywhere you need us!
With us, you don't need any appointments, we are completely focused on you and are there for you when and where you need us. You contact us in the chat and tell us what is bothering you.
The way to the vet is always associated with stress for your pet. Because we advise you at home and your pet is in the familiar environment, you save your darling a lot of stress.
Unlike Google search, with us you are dealing with professionals. From the veterinary assistants to our veterinarians, with us you get expert help!
Our VideoVet is affordable! Cost should not really matter for health, but with us you get a professional assessment of the situation at an excellent price. With less stress, without an appointment and even when the local practice is already closed.
Depending on your question or problem, you will be connected to a service representative, a veterinary assistant or directly to a veterinarian. All veterinarians at Dr. SAM are licensed veterinarians in Germany who have at least 5 years of professional experience.
In such an extreme stress situation, Dr. SAM helps by providing expert guidance from a veterinarian by phone or video chat. In this way, misbehavior can be avoided, which under certain circumstances can further aggravate the situation. So far, we have been able to help pets in about 70% of cases by saving them the stressful and expensive trip to a clinic.
Dr. SAM wufit is made for use in animals and should not be eaten by humans.
We know that a one-time consultation with the veterinarian is often not enough to clarify all questions and uncertainties. Often, further questions arise during the course of the disease.
In addition to these questions, the VideoVet Flat enables us to be quickly available for shorter or less urgent questions (e.g. about nutrition or minor injuries). Questions for which the veterinarians on site in the practice often lack the time.
To avoid additional costs for you in such cases, we have chosen the VideoVet Flat. With us, you receive all-round telemedical care from Dr. SAM's veterinarians as often as you want. We are always available for you, help you further and inquire actively during the recovery process, how your darling is doing.
The VideoVet can currently only be booked for dogs, cats and pets. Our veterinarians cannot provide consultations on birds, reptiles, horses or wildlife.
You can contact us as often as you want, at any time, and if necessary, you can have a video conversation with a vet.
No, with Dr. SAM you only pay the costs of the VideoVet Flat you have chosen. There are no hidden costs.
All veterinarians in Germany must be insured. The veterinarians of Dr. SAM are no exception. In the event of damage, the insurance company will pay.
The flat rate can be cancelled at any time at the end of the term. Simply contact us in the service chat.
Your membership will be automatically renewed for your previously selected term.