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For big & small worries - Our vets are always there for you!
Unlimited video consultation with our vets and up to 2,500 euros in an emergency - for only 9.90/month.
only
9,90€
on a monthly basis
Dr. sam Membership
9,90
per month - cancellable at any time
Includes unlimited video consultations with our vets and access to the Dr. SAM emergency fund.
1. term
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2. select animal species
Dog
Cat
Pet
name of the animal (optional)
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3. what membership offers
Available 365 days a year
Available 365 days a year
Our veterinarians are there for you every day from 8 a.m. to midnight. Also on Sundays and holidays
8 to 24 hours
Daily 8-24
Also available for you outside the regular opening hours.
Video Flatrate
Veterinary flat rate
Talk to one of our veterinarians at any time free of charge, even with supposed trifles
More animals can be added
More animals can be added
Just send us an email to service@drsam.de.
As often as you like
As often as you like
Let one of our vets help you at any time via video call - as often as you want. At no extra cost.
2500,- Emergency aid
2500,- Emergency aid
In a life-threatening emergency, we will cover the veterinary costs up to 2500,- Euro.
Dr. SAM Consulting
39,90 EUR
per consultation
Only for emergencies & urgent questions
Daily (except public holidays)
Daily
Except for public holidays
Reachable from 9-22
Reachable from 9-22
Accessible everywhere
Accessible everywhere
By phone, WhatsApp or video chat
Billing per consultation
Billing per consultation
Waiting time from 30 minutes
Waiting time from 30 minutes
Good reasons for membership
  1. 365 days a year - as often as you want
    Contact us as often as you want and get help from our vets via video chat - even for smaller and less urgent questions.
  2. Healthier animals
    70% of all health problems in pets can be solved through telemedicine. No matter what - get in touch!
  3. Up to 2,500 euros in an emergency
    A life-threatening emergency can always happen. In such a case, Dr. SAM will cover the cost of the veterinary bill up to 2,500 euros.
Among others known from
Any questions?
Here are answers to the most frequently asked questions.

Why does membership make sense?

As a member of Dr. SAM, you have access to our emergency fund. If your pet has a life-threatening emergency, we'll cover the cost of initial treatment - up to €2,500. Click here to find out more.

Initial treatment for life-threatening emergencies is one of the most expensive treatments in veterinary medicine.

Do you get advice from real veterinarians?

Yes, all veterinarians at Dr. SAM are licensed veterinarians in Germany with at least 5 years of professional experience.

How can Dr. SAM help in an emergency?

In such an extremely stressful situation, Dr. SAM helps by providing expert guidance from a veterinarian by phone or video chat. This avoids misbehaviour that makes the situation even worse. In addition, in a life-threatening emergency, we pay for initial treatment up to €2,500. Click here to learn more.

For which animal species does the membership apply?

Membership is currently only available for dogs and cats. Our vets cannot provide consultations for birds, reptiles, horses or wild animals.

What services do I receive with my membership?

You can contact us at any time and as often as you like and, if necessary, have a video call with a vet.

In addition, we will pay for initial treatment in a life-threatening emergency. Click here to find out more.

Will there be other costs?

No, with Dr. SAM you always pay only the cost of the membership you have chosen. There are no hidden costs.

Who is liable in case of wrong advice?

All veterinarians in Germany must be insured. The veterinarians of Dr. SAM are no exception. In the event of damage, the insurance company will pay.

How can I cancel my membership with Dr. SAM?

Membership may be terminated at any time at the end of the selected term. Cancellations shall be made in writing by e-mail to service@drsam.de.

What happens if I don't quit?

Your membership will be automatically renewed for your chosen period (1 or 12 months) and we will send you a new invoice.

Do you have further questions?

Have we aroused your interest but not yet answered all your questions? Talk to our veterinary assistants in the chat. We will gladly answer all your questions about the membership of Dr. SAM.

Have we aroused your interest but not yet answered all your questions? Then contact us and arrange a personal meeting. We would be happy to meet you, answer your questions and hopefully welcome you soon in the Dr. SAM puppy program!

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At the moment Dr. SAM is at night and is not available.

Our daily office hours are
Monday through Sunday: 8am

- midnight Love,
your team of Dr. SAM

Called on each change