We know that a one-time consultation with the veterinarian is often not sufficient to clarify all questions and uncertainties. Often further questions arise during the course of the disease.

The membership enables us to be quickly available for shorter or less urgent questions (e.g. about nutrition or minor injuries) in addition to these questions. Questions for which the veterinarians on site in the practice often do not have the time.

To avoid additional costs for you in such cases, we have decided to become a member. With us you will receive telemedical all-round care from the veterinarians of Dr. SAM as often as you like. We are always available for you, help you and actively inquire during the recovery process how your darling is doing.

Yes, all veterinarians at Dr. SAM are licensed veterinarians in Germany with at least 5 years of professional experience.

In such an extreme stress situation, Dr. SAM helps by the expert accompaniment of a veterinarian via telephone or video chat. In this way, misconduct can be avoided, which may further aggravate the situation.

So far, we have been able to help pets in 80% of cases by saving them the stressful and expensive way to a clinic.

Membership can currently only be taken out for dogs, cats and pets. Our veterinarians cannot give advice on birds, reptiles, horses or wild animals.

You can contact us as often as you want, at any time, and if necessary, you can have a video conversation with a vet.

No, with Dr. SAM you always pay only the cost of the membership you have chosen. There are no hidden costs.

All veterinarians in Germany must be insured. The veterinarians of Dr. SAM are no exception. In the event of damage, the insurance company will pay.

The membership can be cancelled at least one month before renewal. Cancellations are made in writing by e-mail to service@drsam.de.

Your membership will be automatically renewed for your chosen term (3 or 12 months) and we will send you a new invoice.