As a member of Dr. SAM, you have access to our emergency fund. If your pet has a life-threatening emergency, we'll cover the cost of initial treatment - up to €2,500. Click here to find out more.
Initial treatment for life-threatening emergencies is one of the most expensive treatments in veterinary medicine.
Yes, all veterinarians at Dr. SAM are licensed veterinarians in Germany with at least 5 years of professional experience.
In such an extremely stressful situation, Dr. SAM helps by providing expert guidance from a veterinarian by phone or video chat. This avoids misbehaviour that makes the situation even worse. In addition, in a life-threatening emergency, we pay for initial treatment up to €2,500. Click here to learn more.
Membership is currently only available for dogs and cats. Our vets cannot provide consultations for birds, reptiles, horses or wild animals.
You can contact us at any time and as often as you like and, if necessary, have a video call with a vet.
In addition, we will pay for initial treatment in a life-threatening emergency. Click here to find out more.
No, with Dr. SAM you always pay only the cost of the membership you have chosen. There are no hidden costs.
All veterinarians in Germany must be insured. The veterinarians of Dr. SAM are no exception. In the event of damage, the insurance company will pay.
Membership may be terminated at any time at the end of the selected term. Cancellations shall be made in writing by e-mail to service@drsam.de.
Your membership will be automatically renewed for your chosen period (1 or 12 months) and we will send you a new invoice.
Have we aroused your interest but not yet answered all your questions? Talk to our veterinary assistants in the chat. We will gladly answer all your questions about the membership of Dr. SAM.
Have we aroused your interest but not yet answered all your questions? Then contact us and arrange a personal meeting. We would be happy to meet you, answer your questions and hopefully welcome you soon in the Dr. SAM puppy program!
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